Support

Accounts, plans, deletion and anything else. Write to us and a person answers, usually within two business days.

Reach us

Help with anything
support@thecuratorgroup.org
Privacy and deletion
privacy@thecuratorgroup.org
We reply
Within two business days
Email support

Common questions

What is The Curator?

A news reader that distills the day’s biggest stories into briefings and source-backed articles you can read or listen to, without an infinite feed.

Where can I read it?

Here on the web, today. The iPhone and Android apps come to the App Store and Google Play; this page links to them once they are live.

Is it free?

Yes. Core reading is free and ad-supported. Basic, Premium and Lifetime remove ads and add narration, collections and more saves.

How do I cancel a subscription?

Where you bought it. On this website: Support us, then your plan. In the iPhone app: Settings → Apple ID → Subscriptions. In the Android app: Google Play → Payments & subscriptions.

How do I delete my account?

Account & privacy → Delete account, on the website or in the app, or send a request from the account deletion page. Verified requests are completed within 30 days.

Do you track me across other apps or sites?

No. We don’t use the advertising identifier and don’t track you across other companies’ apps or websites.

More help

Plans and billing. Your plan shows in Support us. Plans bought in the app are managed in your Apple ID or Google Play account.

Deleting your account. Delete it yourself from Account & privacy, or ask us to. We email you when it is done. Account deletion

Narration. Narrated stories come with Premium. If a story won’t play, check your plan and connection, then write to us.